Frequently Asked Questions

Find answers to common questions about our services

CounselAI is exclusively a discovery management and analysis platform. We do not provide legal services such as legal advising, contract drafting, or legal research.
Our platform is designed to serve all legal practices, from solo practitioners to large law firms, across both criminal and civil law domains.
When you create a new case, you can directly upload a folder from your desktop containing discovery files of any type. After the initial processing is complete, you can add more discovery files or remove existing ones through CounselAI's file management interface.
CounselAI offers a comprehensive suite of both traditional eDiscovery features and AI capabilities. These include highlighting/redaction, responsiveness marking, tagging, file editing, sorting and filtering, file lookup, and key term search.
Processing and analysis time varies depending on the volume and types of files in your discovery. CounselAI will notify you via email when the processing is complete, allowing you to focus on other tasks while waiting.
Yes! CounselAI's AI output serves as a customizable template for your workspace. You can edit file summaries, re-categorize files between tabs, and request regenerated analyses as needed.
No, CounselAI does not use any user data or uploaded discovery files to train our underlying language models.
CounselAI implements comprehensive data security through TLS and end-to-end encryption (AES-256). We are currently pursuing SOC 2 Type 2 certification to ensure the highest level of security measures.

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