Privacy Policy
Last updated: 4/23/2025
Introduction
At CounselAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal assistance platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Sign up for our newsletter
- Request customer support
- Use our AI-powered legal assistance tools
Legal Case Information
When using our AI-powered legal assistance tools, you may submit information related to legal cases. We treat this information with the highest level of confidentiality and implement appropriate security measures to protect it.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process your transactions and manage your account
- Train and improve our AI models (using anonymized data only)
- Respond to your comments and questions
- Send you technical notices and security updates
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your information. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Regular backup procedures
- Employee training on data security and privacy
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need to process your information, we will either delete or anonymize it.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict processing of your information
- Request a copy of your information in a structured, commonly used format
- Withdraw consent where processing is based on consent
Use of Cookies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
We may employ third-party companies and individuals to facilitate our Services. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Children's Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@counsel-ai.com
Address: [Your Business Address]